20 February 2009

Customized Girl Customer Service Update

Hello Customized Girl Fans. Recently we have been working hard here at Customized Girl to better our customer service department. Customer opinions and feedback are always taken to heart by our staff and as such, we are now working hard to create a better customer service experience, and to make sure that every customer gets the absolute best service that we can provide. We wanted to dedicate a blog post to let our valued customers know our intentions and to outline our goals for improving customer service in the future.

Here is a list of ways to contact our Customer Service Department:

Email: customizedgirl@eretailing.com

Phone: 1-800-361-8811

Live Chat: To access live chat click on the “live chat” or “leave a message” button in the upper right hand corner of your browser window.

Here are the goals that we are striving to achieve to better your overall experience with Customized Girl:

*All customer contacts will be responded to within 24 hours (excluding weekends)

*Live chat will be available from 10am until 5pm M – F for quick answers to your questions.

As always our customers are the most important portion of what we do at Customized Girl and we appreciate your business and your feedback in helping us bring to you the smoothest, most fun, and creative experience
found on the internet. Thank you and please feel free to contact Customer Service with any inquiries or problems
you may have.

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