What's this about free shipping?

We offer free shipping on all U.S. orders over $50. It's as simple as that.

How long does it take to get an order?

We do our absolute best to get every order out the door as soon as possible. Each item is of course custom made for your order, so this is no small task. Rush delivery is available. To view our arrival estimates within the United States, click here.

Do you ship internationally?

Yes. Please see our list of countries to which we ship. To view international arrival estimates, click here.

Which shipping providers do you use?

To ensure that your order will reach you as quickly as possible, we will select the best carrier for your delivery. If you are unable to receive deliveries from a carrier company, please let us know in the Special Instructions & Comments box on the order page.

How can I track my order?

If you have not yet, please sign in. Then go to My Account and click "Track Order or View Past Orders".

From where do you ship?

All of our items ship from our production facility in Columbus, Ohio.